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FireNet Support
Fast and friendly support
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FireNet Support & Technical information

For support, please contact us through the following methods.

1300 636 636

+61 2 9397 7050

support@firenet.com.au

Tools

FireNet Looking Glass

Ping, Traceroute and BGP information (Both IPv4 and IPv6) on how FireNet sees the rest of the world.

lg.firenet.net.au/lg

FireNet Acceptable Use Policy:

Customers may download FireNet’s Acceptable use Policy here

FireNet AUP

FireNet Privacy policy

Customers may download FireNet’s Privacy Policy here:

FireNet Privacy Policy

FireNet Customer toolkit

Customers can access their invoices and account usage from here: FireNet Toolkit

FireNet Network Status

Customers can view our Network Status here:

FireNet Network Status


FireNet Action Based BGP Communities

FireNet supports Action based BGP Communities. More information can be obtained from:

Supported Action Based BGP Communities

Infrastructure Info

IPv4 DNS Servers

119.63.216.68
119.63.216.69
115.146.69.34

IPv6 DNS Server

2402:7400:0:c::4
2402:7400:5000::2
2402:7400:0:c::5

NTP Server

ntp.firenet.net.au


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